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EUX Junior SME
Posted 10/03/2024
Work Location:
Hybrid
Job ID:
38929
Job Description
Job Title: EUX Junior SME
Type of Engagement: 14-month contract (Not open to 3rd party C2C consultants. Visa sponsorship is not available)
Work Location: Hybrid in Greenville, SC
Candidates must reside in the Greenville, SC area.
Required Skills & Experience:
Our client is in need of a EUX junior SME (subject matter expert) for mobility and backup for collab/workplace services: Provide support and advise/consultation on mobility subjects including assisting with project deployments for new solutions and services and resolution of complex incidents.
Essential Job Responsibilities:
Job Requisition # 38929
A reasonable estimate of the pay range for this role is $27.00 - $32.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet APC
APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support.
APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.
#LI-LB1
Type of Engagement: 14-month contract (Not open to 3rd party C2C consultants. Visa sponsorship is not available)
Work Location: Hybrid in Greenville, SC
Candidates must reside in the Greenville, SC area.
Required Skills & Experience:
- Minimum requirement is an IT Degree or Associates plus experience
- 1+ years’ experience in IT services
- Experience in M365 collaboration tools
- Working knowledge of Active Directory and LDAP Directories
- Working knowledge in Office 365 / Collaboration tools (Teams, Sharepoint, OneDrive, etc)
- Passionate about technology and the adoption of it
- Motivated and autonomous
- Strong written and verbal communication skills
- Customer Service oriented to provide a great service to our teams
Our client is in need of a EUX junior SME (subject matter expert) for mobility and backup for collab/workplace services: Provide support and advise/consultation on mobility subjects including assisting with project deployments for new solutions and services and resolution of complex incidents.
Essential Job Responsibilities:
- Mobility support for North America region including billing, operational support and ordering of services/devices
- Communicate and promote best practices and new technologies for mobility services from the marketplace
- Provide consulting and give advice to end users / teams
- Assist in resolving complex mobility related incidents
- Engage on annual projects that involve IAM, Collaboration, Workplace or mobility activities
- Rotate Zone EUX on call responsibilities with other EUX SMEs and Support managers
- Create documentation as needed (knowledge articles, presentations to share with the zone, end user communications)
- Test and validate new solutions
- Collaborate on strategy, projects and issues with other SMEs across Infra Service Lines, BSS and other orgs as identified
- Proactively gather input from IT to help drive continuous improvement
- Proactively keep up with industry trends and future functionality
- Learn and build knowledge for collab services including Microsoft suite, Power Tools, Video/Audio conferencing and others as identified
- Management and distribution of corporate mobile devices to support plant and office communication
- Management of cost optimization of corporate mobile devices
- Training users on new/existing technologies offered by EUX Service Line
- Backup when necessary other SMEs in Collaboration and Workplace
Job Requisition # 38929
A reasonable estimate of the pay range for this role is $27.00 - $32.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet APC
APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support.
APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.
#LI-LB1
Meet Your Recruiter
Loretta Byers
Recruiting Manager
A Charlotte, North Carolina native, Loretta Byers is the Recruiting Manager with APC, bringing more than 10 years of experience in recruiting leadership.
In her role, Loretta oversees recruiting operations, develops and implements hiring strategies, and works to improve recruiting processes that support organizational growth. She is dedicated to providing a positive candidate experience and focuses on employee relations, performance management, and training and development. She takes a thoughtful, practical approach to recruiting by staying informed on evolving tools and technologies that help recruiters work more efficiently and effectively. Committed to supporting her team, Loretta works closely with recruiters to help them achieve their goals, develop their skills, and deliver consistent results. Known for her adaptability and strong communication skills, she collaborates closely with leadership at all levels to attract, retain, and support the development of top talent.
Outside of work, Loretta enjoys traveling to new places and spending quality time with her family.
About Greenville, SC
Discover exciting job opportunities in the vibrant area surrounding Greenville, South Carolina! Flourishing with a burgeoning job market and a welcoming community, Greenville beckons with its charming blend of Southern hospitality and dynamic urban life. Nestled in the foothills of the Blue Ridge Mountains, this scenic city boasts a rich cultural tapestry with landmarks like Falls Park on the Reedy, the Peace Center, and the Greenville County Museum of Art. Indulge in the region's vibrant culinary scene, catch shows at the renowned Bon Secours Wellness Arena, or root for the Greenville Drive baseball team at Fluor Field. Embrace a work-life balance with easy access to outdoor recreation at Paris Mountain State Park, the Swamp Rabbit Trail, and the scenic Lake Hartwell. Begin your next career chapter in Greenville, where endless possibilities await! Explore our job listings today.
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APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status. **California Consumer Protection Act