Search Jobs

Find your next opportunity.

Posted: 09/03/2024 Industry: Professional Non-Technical Job Number: 38848 Work Location: Remote

Job Description

Job Title: Employee Relations Specialist
Type of Engagement: 9-month contract (Not open to 3rd party C2C consultants. Visa sponsorship is not available)
Work Location: Fully Remote

Required Skills & Experience:

Bi-Lingual/French Preferred
5+ years progressive experience in HR required with demonstrated required functional knowledge & expertise
2+ years working in a regional shared services organization a plus
Demonstrated experience of, and focus on, proactively managing customer relationships
Must possess demonstrated understanding of continuous performance measurement
A track record of identifying opportunities for continuous process improvement - keeping it simple
Demonstrated ability to work collaboratively and build strong partnerships with key stakeholders in a complex, multi-supplier and matrixed environment
Curious; proactively ask questions about wider context in order to understand where to provide most business value; taking our customers to where they ought to be, not where they want to be
Being courageous when we need to push back and say no, or pull them to lead them to a different place
Exceptional conflict resolution skills
Ability to work effectively in high-pressure, fast-paced situations that require sound decision making
High degree of comfort with change, with the skill to easily shift priorities to meet business needs
Strong analysis and problem-solving skills, able to carry out root cause analysis

Big Bonus Points if you Have:

Bachelor's degree

Job Overview:

To provide professional quality SME advice & execution on ER matters, managing multiple ER cases from initiation to resolution.

Essential Job Responsibilities:

Handle escalated queries from tier 1 and 2
Tier 3 ER case management & documentation, managing cases through to resolution with the help of internal Legal function and/or external legal providers if necessary
Covers ER inquiry, disciplinary action, progressive performance management, policy breach, investigations, Driver standards of conduct, Agency claims, unemployment and terminations. Understands and assesses risk based and seeks assistance and/or escalates as necessary. Recorded on case management tool
Feedback loop for line managers & employees
Employee and ethics line investigations
Ongoing support and feedback with people managers on employee relations issues. Coaching of people managers
Liaison with internal legal or external legal advisors on ER reporting, analysis and insight
Execution advice & support from an ER/LR perspective to organization change programs (e.g. organization changes), acquisitions and terminations
Unemployment processing
Ongoing support and consultation with people managers on day to day employee issues e.g. disciplinary advice
Issuance of termination documents
Continual review of documented processes to ensure consistency across all ER specialists. creation or modification needs are elevated to appropriate levels to include PSP roles

Job Requisition # 38848

A reasonable estimate of the pay range for this role is $30.00 - $35.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.

Meet APC

APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support.
APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.

Meet Your Recruiter

Dolly Karnani

Apply Now:

Apply Later

Share This Job:

Apply Online

Apply with LinkedIn

Share This Job:

Related Jobs:

About Hanover, MD

Ready to jumpstart your career in Hanover, Maryland? Explore our job opportunities in this vibrant area and discover endless possibilities for professional growth! Nestled between Baltimore and Washington D.C., Hanover offers a perfect balance of city convenience and suburban charm. With easy access to the Arundel Mills shopping mall, Maryland Live! Casino, and Fort George G. Meade, this bustling region has something for everyone. Indulge in the local crab cakes, catch a show at the Maryland Live! Casino Event Center, or enjoy a relaxing day at Cascade Falls Park. Join us in Hanover, MD, where career opportunities meet an exceptional quality of life!

APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status. **California Consumer Protection Act