Finance Associate II
26 Century Plaza, 4th Floor Nashville, TN 37214 US
Job Description
Type of Engagement: 6-month contract (Not open to 3rd party C2C consultants. Visa sponsorship is not available)
Work Location: Hybrid position in Nashville, TN
Essential Job Responsibilities:
- Builds relationships with the customers and utilizes the appropriate method of contact with the goal of collecting past due accounts.
- Works to reduce delinquency on assigned portfolio, conducts root cause analysis of past due accounts, collaborates with customers and stakeholders to resolve issues.
- Follows set escalation procedures for non-responsive customers or problem accounts based on careful analysis of the situation.
- Effectively utilizes technology, systems, and tools to accomplish set tasks and goals.
- Collaborates with customers and stakeholders to drive resolution of past dues.
- Full range AR portfolio management.
Required Skills & Experience:
- High School Diploma
- At least 1-year Prior Collections and Customer Service experience preferred
- Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel
- Excellent interpersonal and communication skills, (written and oral)
- Personal accountability and high level of integrity
- Attention to detail
- Team player
- Good time management skills
- Experience with customer service environments, preferably in shared services
- Strong communication skills – written and oral.
- Analytical skills – root cause analysis and process improvement.
Big Bonus Points if you Have:
- Happy to consider New College Graduates - Associates’ and/or Bachelors’ Degrees in business-related disciplines.
Job Requisition # 39855
A reasonable estimate of the pay range for this role is $20.00 - $25.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet APC
APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support.
APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.
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