HR Process Improvement Consultant
7312 Parkway Drive Hanover, MD 21076 US
Job Description
Type of Engagement: 1-year contract (Not open to 3rd party C2C consultants. Visa sponsorship is not available)
Work Location: Fully Remote
Required Skills & Experience:
- Expertise in process improvement methodologies such as Lean Six Sigma, Agile or Kaizen to effectively identify, analyze and implement process enhancements
- Strong innovative thinker to identify creative solutions to complex problems and drive continuous improvement within HR processes
- Ability to collaborate effectively with cross-functional teams and stakeholders to gather insights, inputs, assess workflows, and develop solutions that meet the needs of the different and various stakeholders
- Experience in change management principles and practices to effectively manage resistance to change, gain buy-in from stakeholders and ensure successful adoption of new processes as part of Business Unit adoption plans
- Strong analytical skills to analyze data and metrics, identify trends and patterns, and measure the impact of process improvements on key performance indicators
- Excellent communication skills with the ability to convey complex ideas and concepts to stakeholders in a clear and simple manner and to facilitate knowledge sharing and training initiatives
- Understanding of the importance of the employee experience and ability to identify process improvements that enhance employee engagement, satisfaction and productivity
- Growth mindset, open to new ways of working and experience of bringing teams/groups together
Job Overview:
The Process Innovation Consultant plays an important role in identifying, developing and implementing innovative HR processes to enhance efficiency, streamline operations and drive sustainable growth. Collaborating with cross-functional teams to assess current workflows, identify bottlenecks, and design and implement cutting-edge solutions and processes that have the employee experience at the core. Partnering directly with the Change Enablement team to customer-test processes and carry out the necessary training and education on new or changed processes.
Essential Job Responsibilities:
- Lead the development and governance of the HR Process Framework
- Proactively identify opportunities to enhance HR processes to improve efficiency and streamline operations
- Lead the development of innovative solutions and processes that address identified bottlenecks and challenges within HR processes/workflows
- Work closely with cross functional/regional teams to assess current processes/workflows, gather input and develop solutions that address issues/concerns
- Ensure that process innovations prioritize the employee experience, fostering engagement, satisfaction and productivity
- Design and implement cutting-edge solutions and processes, leveraging best practices, where possible at a global scale with limited regional adoption (except where legally required)
- Collaborate with Change Enablement Team to customer-test new processes and ensure smooth implementation through training and education change enablement interventions
- Drive activities that focus on continuous improvement within HR by regularly assessing processes, gathering feedback and making adjustments as needed to optimize efficiency and effectiveness at a Global level where possible
- Utilize data and analytics to inform decision making and measure the impact of process innovations on key performance metrics
- Provide training and education on new or change processes as part of Business Unit adoption plans
Job Requisition # 38940
A reasonable estimate of the pay range for this role is $50.00 - $55.00 per hour. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet APC
APC is a professional staffing and services organization focused on engaging people and positively impacting lives. As “Professionals serving Professionals”®, we take pride in providing our employees and contractors with the highest level of customer service and support.
APC is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.
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