Digital Route _ Convergent Mediation
3039 E Cornwallis Road Durham, NC 27709 US
Job Description
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Our client is actively seeking a talented Digital Route - Convergent Mediation Infrastructure Services Specialist. The position is 100% REMOTE. This is a 6-month contract opportunity.
Job Overview:
Our Fortune 100 client is seeking an experienced Digital Route - Convergent Mediation Infrastructure Services Specialist to join their IT team. The ideal candidate will have a strong background in designing, implementing, and maintaining the infrastructure required to support Digital Route - Convergent Mediation solutions for enterprise-level organizations. The candidate must also have experience in working collaboratively with other IT professionals and stakeholders to ensure that the infrastructure is aligned with business needs and goals.
Job Responsibilities:
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- Design and implement the infrastructure required to support Digital Route - Convergent Mediation solutions.
- Configure and manage servers, storage, and network components to ensure optimal performance and availability.
- Monitor and troubleshoot infrastructure issues, and implement solutions to prevent future problems.
- Work with stakeholders to identify business requirements and translate them into technical infrastructure specifications.
- Collaborate with other IT professionals, including developers and architects, to ensure that the infrastructure is aligned with the needs of the business.
- Maintain system documentation and diagrams, and provide training to end-users as needed.
- Participate in the review and approval of change requests, ensuring that all changes follow established procedures.
- Maintain knowledge of software releases and new features, and make recommendations for upgrades and enhancements.
- Ensure that infrastructure components are aligned with IT policies and standards.
- Provide support for production issues, including troubleshooting and bug fixing.
- Participate in on-call rotation for after-hours support.
Requirements:
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- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in designing, implementing, and maintaining the infrastructure required to support Digital Route - Convergent Mediation solutions.
- Strong understanding of server, storage, and network components, as well as virtualization and cloud technologies.
- Experience with automation and configuration management tools.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively with other IT professionals and stakeholders.
- Strong written and verbal communication skills.
Preferred Qualifications:
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- Experience with ITIL or other IT service management frameworks
Job Requisition # 36903
A reasonable estimate of the pay range for this role is $57.90 - $59.90 per hour.
The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.
Meet APC
Company – Staffing – 501 – 1000 employees
APC believes that the workplace should be fun and enjoyable. Join our team today and ignite your career!
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APC is a professional services organization focused on engaging people and positively impacting lives. As professionals serving professionals, we take pride in providing our employees with the highest level of customer service and support, creating meaningful, fulfilling and rewarding experiences every day.
APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.
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