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Bergen County, NJ 07401 | Temporarily remote due to COVID-19

Posted: 04/14/2023 Job Number: 36966

Job Description

IT Software Asset Manager opening 3 days a week on-site Bergen NJ.

Job Summary
The IT Software Asset Manager will contribute to a team of IT Asset Management (ITAM) Specialists working to assist Stryker stakeholders in understanding their Hardware and Software Environments from a license management and entitlement perspective. The IT Software Asset Manager will join the ITAM Team to focus primarily on the discovery, collection and analysis of Tier 1 Applications, consumable software, and hardware information. The IT Software Asset Manager will focus primarily on the discovery and collection of software / hardware inventory but may also be involved in the software / hardware life-cycle - advising customers on license entitlements, purchasing, deployment, decommissioning, and license re-allocation. The candidate will need to be familiar with the licensing of most major publishers' products and their use rights, such as SAP and Salesforce, with specific expertise in Oracle.
Responsibilities

IT Software Asset Manager – Oracle, SAP, Salesforce will contribute to a team of ITAM Specialists working to assist Stryker stakeholders in understanding their Hardware and Software Environments
IT Software Asset Manager – Oracle, SAP, Salesforce will join the Software Asset Management (ITAM) Team to focus primarily on the discovery, collection and analysis of software and hardware information.
IT Software Asset Manager – Oracle, SAP, Salesforce will focus primarily on the discovery and collection of software / hardware inventory but may also be involved in the software / hardware life-cycle - advising customers on license entitlements, purchasing, deployment, decommissioning, and license re-allocation.
IT Software Asset Manager - Oracle, SAP, Salesforce will be become familiar with our preferred discovery tools, as well as other approved department tools and technologies.
Guides customers through the process of collecting software / hardware installation data.
Understand the underlying discovery tools and network technologies to help isolate and resolve customer problems when it comes to gathering asset hardware and software information.
Support the development, constant enhancement, and update of inventory tools for Oracle IT Asset Management
Provide support and technical consultancy to support Oracle ITAM Consultants with providing customers with Oracle ITAM best practices.
Perform accurate analysis of collected data, including analysis of Oracle Database Feature Usage Statistics and Oracle Options in order to establish Oracle licensable options and packs and Oracle Middleware products.
Consult with ITAM Consultants and customers to improve processes and services.
Quality check of customers' hardware and software asset information by the ITAM Systems Engineers, ITAM Technician and/or ITAM Administrator to maintain an accurate and complete inventory.
Identify potential "problem" areas within customer environments and provide advice on problem resolution.
Ensure timely completion of technical measurement process steps as well as present and explain results to internal and external stakeholders using a variety of reports and BI visualizations.
Keeps up to date with industry trends and new ITAM services requirements.

Qualifications

The candidate will need to become familiar with the licensing of several major Tier 1 publishers' products and their use rights with expertise in Oracle.
Ability to validate Oracle SaaS/IaaS/PaaS usage reports against what is owned.
Oracle DBA experience, experience with Oracle Middleware, and Oracle Applications
Experience with JDE, Agile, EBS, Demantra, CPQ
Ability to access systems and determine users accessing and application modules that require licensing.
Experience with virtualization platforms such as VMware, Citrix, App-V and Terminal Services
Strong entrepreneurial spirit: a desire and willingness to "do whatever it takes."
Detailed knowledge of all aspects of the IT Asset life cycle including licensing, purchasing, deploying, tracking, reporting, decommissioning, and harvesting software and hardware assets
Client-oriented, professional services mind-set
Ability to manage several projects simultaneously.
Good research skills and the ability to manage details.
Good analytical skills
Good written and verbal communication skills
Excellent organization and time management skills
Ability to think outside the box.
Ability to stay self-motivated and self-directed.
Willingness to adapt to changing business and technical priorities.
Ability to work in a fast-paced, high-performance team environment.
Proven experience in ITAM in a similar or same field
Ability to manage multiple projects.
Ability to create high-quality documentation with precision.
Ability to work with deadlines.
Meticulous attention to detail.
Highly organized and methodical.
Strong Knowledge of and experience with domain administration (Active Directory, group policies, etc.)
Knowledge of and experience with operating system administration (registry, permissions, etc.)
Skilled knowledge of database systems, Oracle and/or Microsoft SQL Microsoft Server usage and language (read, understand SQL scripts) DBA background preferred.
Bachelor's degree or equivalent work experience

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APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status. **California Consumer Protection Act