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Support Engineer IV

Fargo, ND 58104

Posted: 02/02/2024 Industry: Engineering Job Number: 38244 Work Location:

Job Description

Are you an experienced Support Engineer IV? If so, let’s talk!
 
Our client is actively seeking a talented Support Engineer IV. This is a 5-month contract opportunity with a possibility to extend with our client.

This position is a remote opportunity.

Overview:

The main function of a Support Engineer is to provide technical assistance to computer system users. A typical Support Engineer is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.

Job Responsibilities:
  • Answer user inquiries regarding computer software or hardware operation to resolve problems
  • May install software or perform hardware testing remotely
  • Enter commands and observe system functioning to verify correct operations and detect errors
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Requirements:
  • Associate's degree in computer related field or equivalent training required
  • 7-10 years experience
  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
  • Basic ability to work independently and manage one’s time
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
  • Previous Dynamics Finance operations (dynamics AX) experience working with Dual write, performance or upgrades. (3 years)
  • Customer service experience (3 Years)
  • Experience analyzing459-1 SQL queries and query plans (3 years)

Job Requisition # 38244

A reasonable estimate of the pay range for this role is $36.67 - $41.67 per hour.

The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.

Meet APC
Company – Staffing – 501 – 1000 employees

APC believes that the workplace should be fun and enjoyable. Join our team today and ignite your career!
 
APC is a professional services organization focused on engaging people and positively impacting lives. As professionals serving professionals, we take pride in providing our employees with the highest level of customer service and support, creating meaningful, fulfilling and rewarding experiences every day.
APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer.  All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.

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About Fargo, ND

Discover your next career opportunity in the vibrant area surrounding Fargo, North Dakota! From the bustling downtown scene to the serene Red River, this region offers a perfect blend of city life and outdoor adventures. Embrace the charm of Fargo with its unique culture, thriving arts scene at the Plains Art Museum, entertainment options at the Fargo Theatre, and the excitement of Bison football games at the Fargodome. Indulge in the local fare of hotdish and lefse while enjoying the beauty of the Red River Greenway or exploring the bonanza of outdoor activities at Lindenwood Park. Join us in Fargo, where professional growth meets an irresistible charm that will make you feel right at home. Explore our job listings today and take the next step in your career journey!
APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status. **California Consumer Protection Act

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