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Usability Researcher V

Cambridge, MA 02142

Posted: 03/22/2024 Industry: Professional Non-Technical Job Number: 38369

Job Description

Are you an experienced Usability Researcher V? If so, let’s talk!
 
Our client is actively seeking a talented Usability Researcher V. This is a 6-month contract opportunity with the possibility to extend with our client.

This position is a remote opportunity.

Overview:

In this role you will help build a new Microsoft 365 experience that helps companies and their employees to manage hybrid workplaces and the experiences that come with it. As a Senior UX Researcher, you’ll leverage your mixed methods skills to craft a research approach as you take on complex and nuanced topics and work to define and drive near and long-term investments. You will work closely with other user researchers, planners, and program managers to ensure that we are addressing the most critical needs and opportunities.??

Job Responsibilities:
  • Define UX approaches, metrics, and work with others on research planning. Innovate and develop new approaches to measure user’s experiences.?
  • Execute impactful research plan(s) that provide the broad market views and deep customer insights needed to inform the product making process.
  • Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers.?
  • Continuously inform an engineering roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters.
  • Land impact broadly from your customer-focused knowledge by working across engineering, design and marketing disciplines.??
Skills:
  • Expert knowledge of UX research methods
  • Strong written and oral communication skills
  • Adept at storytelling to land research insights and recommendations
  • Strong interpersonal, collaborative and organizational skills
Requirements:
  • 8+ years of hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in a technology industry setting
  • 8+ years Expert knowledge of UX research methods 8+ years
  • 8+ years experience working in Collaborative team environment. Collaborative problem solving with effective task delegation and coordination
  • 8+ years Managing ambiguous opinions
  • An advanced degree in HCI (human-computer interaction), market research, human factors, psychology, or a related field with a strong emphasis on research techniques and understanding humans / designing technology to meet their needs, or a BA/BS in one of these fields with significant industry experience

Job Requisition # 38369

A reasonable estimate of the pay range for this role is $68.57 - $73.57 per hour.

The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  The compensation decisions are dependent on the facts and circumstances of each case, such as skills and experience levels.

Meet APC
Company – Staffing – 501 – 1000 employees

APC believes that the workplace should be fun and enjoyable. Join our team today and ignite your career!
 
APC is a professional services organization focused on engaging people and positively impacting lives. As professionals serving professionals, we take pride in providing our employees with the highest level of customer service and support, creating meaningful, fulfilling and rewarding experiences every day.
APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer.  All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status.


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APC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetics, or veteran status. **California Consumer Protection Act

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